SHIPPING & RETURNS
SHIPPING POLICY
We do our best to ship within an hour of every order placed but as a family owned and operated business we sometimes can't get to shipping all our weekly orders until the week's end.
All our orders are shipped via USPS priority and are typically delivered within 3 days within the USA and 10 business days on international orders. You will receive automated tracking information via our store to confirm your shipment and estimated time of arrival
RETURN & EXCHANGE POLICY
RIBZ guarantees all products we manufacture to be free from any defects in material or craftsmanship for a period of one year from the date of purchase. Our warranty is limited to the original purchaser of the product and is not transferable. During the one year warranty period, RIBZ will either repair or replace, at its option, only the defective part of the pack. RIBZ will not repair or replace any pack that has been torn or damaged as a result of accidents or misuse